International Conference on Exploring Service Science 1.7

Programme

Final Programme

Wednesday, May 24 
13:00 – 14:00 Registration
14:00 – 14:30 Open session
14:30 – 15:30 session01 (3 presentations)
15:30 – 16:00 Coffee break
16:00 – 17:00 session02 (3 presentations)
17:00 – 18:00 session03 (3 presentations)

 

Thursday, May 25 
20:30 Social Dinner
09:00 – 10:00 session04 (3 presentations)
10:00 – 11:00 session05 (3 presentations)
11:00 – 11:30 Coffee break
11:30 – 12:30 Key note: “On Value Creation in the Age of Autonomous Service Systems” – Paul P. Maglio
12:30 – 14:00 Light lunch
14:00 – 15:00 IBM Panel: “Services in the digital transformation era” 
15:00 – 16:00 Special session (3 presentations)
16:00 – 16:30 Coffee break
16:30 – 17:30 session06 (3 presentations)
17:30 – 18:30 session07 (3 presentations)

 

Friday, May 26 
09:00 – 10:00 session08 (3 presentations)
10:00 – 11:00 session09 (3 presentations)
11:00 – 11:30 Coffee break
11:30 – 12:30 session10 (3 presentations)
12:30 – 13:00 Closing Session